SUPPORT DEVELOPER - swanley

About Audioagent

Audioagent is a property marketing and technology company that works with the leading estate agency groups in the UK, to help them present their vendors’ and landlords’ properties in the best possible light. The company is a young and rapidly growing business, with further expansion planned for the future, so the opportunities for development are significant for the right candidate.

The Role

A unique opportunity has arisen for a skilled Support Developer within a growing, fast-paced, technologically led company based in Swanley, Kent working within their property/estate agency division.

The main purpose of this position is to manage resources to meet and exceed customer requirements whilst maintaining profitability for the Company and best value solutions for their clients.

Main duties include:

  • Support current systems working closely with other developers
  • Document and maintain the current codebase in GIT
  • Ensure that all issues are dealt with in line with the client SLA documentation
  • Identify bugs and underperforming processes and deliver improvement solutions
  • Manage and maintain multiple tickets and code changes
  • Ensure that all operational teams are informed of any relevant changes/updates.

You will also be given the opportunity to learn about the company and assist in achieving their strategic goals.

Technical skills & experience required

  • Previous experience within a C# based development role is essential

  • Good knowledge of front and back end database development

  • Strong SQL server T-SQL knowledge

  • Significant service desk support experience

  • Knowledge of GIT, SourceSafe or SVN (ideally GIT)

  • ITIL qualification (foundation level) is desirable but not essential

  • Exposure to Azure, app development, Jira, JavaScript, Jscript or ECMAScript would be advantageous

Alongside these technical based requirements, the ideal candidate will have:

  • First rate customer service skills

  • Excellent written and verbal communication abilities

  • Highly organised with the ability to multi task.

The office hours are 9:00am - 5:30pm Monday to Friday and benefits include 22 days’ holiday increasing with service, company pension scheme, training opportunities and regular company events.

If this sounds like the ideal role for you, please get in touch.