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Keeping track of your orders


FROM OUR APP

  1. Register for the app by calling 020 3598 9669.

  2. Download our app.

  3. Navigate to Orders. 

  4. Locate the property you wish to track the order for.  

  5. View the status for each product. 


FROM THE AUDIOAGENT HUB

  1. Navigate to the current orders tab. 
  2. Locate the property you wish to track the order for. 
  3. Click 'View order details'. 
  4. View order progress for each product by clicking on the relevant tabs. 

FROM YOUR SOFTWARE  

  1. Locate the property you wish to track the order for. 
  2. Navigate to the current orders tab on your Audioagent dashboard. 
  3. Locate the property you wish to track the order for. 
  4. Click 'View order details'.  
  5. View order progress for each product by clicking on the relevant tabs.

NEED HELP?

For  support call 020 3598 9669 or email production@audioagent.com and a member of the team will be happy to help. We're open Monday to Friday between 9am-5.30pm. 

If you need help out of hours or over the weekend, please email production@audioagent.com and we'll get back to you the next working day.