Desk Based account manager
LOCATION - FLEXIBLE
Audioagent is a property marketing and technology company that works with top estate agency groups. We’re on a mission to revolutionise property marketing and help every property for sale or rent in the UK be presented in the best light. If you’re looking to be part of a truly amazing journey, have the desire to grow every day and want to make a huge difference, then what are you waiting for… read on!
It’s only since the late seventies that awareness of ‘work – life balance’ started to become prevalent in the UK. Over the last 40 years, working practises have continued to evolve. Here at Audioagent, we see things slightly differently. We follow a guiding principle that every single day should be filled with happiness and purpose, and work should be part of achieving this. We are passionate about enjoying the journey and having a solid group of friends who happen to also be colleagues.
As market leaders in a rapidly evolving industry, everyone in our high-performance team really cares about constantly improving and pushing boundaries. Doing things even better every time is a core belief that can be felt in everything we do, from improving our products to making our Christmas parties even better each year (if that’s even possible). We also think that way too many companies lose sight of their direction if things get too complicated. By making complex things simple, we allow ourselves to clearly see where we are going - all the time.
To understand our culture a bit better, please take a minute to watch this short video:
This job is for someone who revels in a challenge. You will have (supported) autonomy to get sh*t done from day one. You’ll own all our clients that have signed up to a service including desk-based account management and the implementation of that function for the business.
Your day-to-day will be focused on improving month-on-month income from your accounts so you need to be able to manage yourself and your time, be well-organised and self-motivating so that you can work autonomously and under your own initiative. You’ll be an ambassador of the business, so understanding key targets and customers will be your first priority on joining.
To break it down clearly, the crux of what you’ll be doing is:
- Managing new and existing clients and building relationships over the phone.
- Ensuring that order levels are increasing from those clients and that they enjoy working with us.
- Retaining and improving income from those clients.
- Obtaining genuine great feedback from those customers.
You’re curious above all else, you’re confident, results-focused and non-traditional; you’re enthusiastic and energetic, approachable with good telephone manner and previous experience of account management/telephone sales (estate agency industry knowledge is a bonus, not a requirement) and you’re looking for a job which will keep you creative and keep you challenged.
You may have already got this feeling by reading all of the above… but we’re looking for someone who wants to work hard whilst enjoying every single day. If you’re ready to be part of an amazing journey, then we’d love to hear from you and meet up soon, over a cup of tea, coffee or whatever tickles your fancy.