Managing your expectations
We aim to deliver the best possible service at all times, by meeting your expectations for delivery. Our agreement is our commitment to you.
One of our photographers will arrange an appointment with the keyholder within 1 working day of order placement - our average is the same evening of an order being placed.
We'll send you your samples for you to select your favourite 15 within 1 working day of the appointment - our average is the same evening.
We'll send your final enhanced photos back to you within 1 working day from selecting your samples - our average is the same day.
We'll send you your final floor plan within 1 working day of your appointment - our average is the next morning.
If you request amendments, we'll send your completed floor plan back to you within 1 working day from requesting the amendment - our average is the next morning.
For support call 020 3598 9669 or email firstname.lastname@example.org and a member of the team will be happy to help. We're open Monday to Friday 9am - 8pm and Saturday 9am - 6pm.