Managing your expectations

We aim to deliver the best possible service at all times, by meeting your expectations for delivery. Our agreement is our commitment to you.


PROFESSIONAL PHOTOGRAPHY

  • One of our photographers will arrange an appointment with the keyholder within 1 working day of order placement - our average is the same evening of an order being placed.
  • We'll send you your samples for you to select your favourite 15 within 1 working day of the appointment - our average is the same evening.
  • We'll send your final enhanced photos back to you within 1 working day from selecting your samples - our average is the same day.

FLOOR PLANS

  • We'll send you your final floor plan within 1 working day of your appointment - our average is the next morning.
  • If you request amendments, we'll send your completed floor plan back to you within 1 working day from requesting the amendment - our average is the next morning.

NEED HELP?

For  support call 020 3598 9669 or email production@audioagent.com and a member of the team will be happy to help. We're open Monday to Friday between 9am-5.30pm.